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House Manager for UHNW Family Home In Suffolk

House Manager for UHNW Family Home In Suffolk (Live-in)

This family is looking for a full-time house manager for their fabulous country home in Suffolk.

You will report to the Estate Manager and Principals, this position is responsible for the smooth domestic running of the interior of the house. This role is family-orientated as this is their retreat from busy-working lives, so a friendly and competent house-manager is essential.

The House Manager is responsible for the smooth domestic running of the house. The House Manager is responsible for managing and implementing the daily, weekly, and monthly schedules of the domestic staff team (Housekeepers/Laundress and Chef + any seasonal, ad-hoc domestic staff). They are also responsible for managing the recruitment of domestic staff with input from the Estate Manager and family. The House Manager will also carry out performance reviews for the domestic team, manage and log staff holiday, sickness, working hours and lieu days.

***Essential: Must have a valid UK driving license, a clean enhanced DBS check/ two references including most recent employer***

Detailed job description:

  • Acting as first point of contact for all guests arriving at the house
  • Answering the house phone
  • Serving refreshments and meals
  • Overseeing the household domestic team and offering hands on assistance where necessary
  • Implementing a daily and weekly rota to ensure all domestic duties are achieved (laundry, cleaning of rooms to suit the schedule of the principals, preparation for guests)
  • Liaising with the Chef re meals and future events (communicating times/dates/ to help with forward planning)
  • Managing the domestic household budget
  • Purchasing goods for the household and keeping receipts to submit monthly domestic expenses
  • Overseeing all internal Contractors/Suppliers
  • Reporting any facility/handyman jobs to the Estate/Facilities Manager in a timely manner
  • Overseeing the care of the china, antiques and other specialist items
  • Managing the wine cellar and bar
  • Writing and updating household manuals – eg room by room instructions re cleaning/layout/provisions
  • Being responsible for the internal security of the property
  • Ordering dog/internal pet food
  • Looking after pets welfare
  • Arranging vet appointments (including inoculations and de-fleeing)
  • Working with PA team to trouble shoot IT issues
  • Organising the Drivers in conjunction with the Estate/Facilities Manager when errands are needed to be run

Brief overview of role;

Interior

  •  Engaging and overseeing outside contractors, service providers and suppliers.
  •  Staff training and development
  • Purchasing goods for the household
  • Overseeing or, the delegation of contractor ‘babysitting’ within the house / estate
  • Ensuring any maintenance issues are brought to the owner’s attention
  • Ensure efficiency, harmony, and morale is encouraged and maintained
  • Care of household guests and visitors
  • Service of refreshments and meals
  • Care of silver, china, antiques, and other specialist items
  • Management of wine cellar.

Exterior 

  • Instruct the maintenance and upkeep of outbuildings
  • Oversee purchase of maintenance equipment and supplies
  • Ensure the completion of exterior jobs
  • Delegate to ensure a fair working environment
  • Ordering animal feed
  • Animal welfare & veterinary appointments
  • Ensuring all business areas comply with current health and safety

Admin/HR/Staff

  • Overseeing household and grounds keeping staff, including hiring, termination, payroll liaison
  • Performance reviews
  • Management of holiday Rota
  • Monitoring of casual staff hours and pay
  • Record keeping of hours, holiday, and lieu days

Please apply with your updated CV below.

Types

House Manager

Household Staff

Location

Rest of UK

Dates Required

ASAP

Rate

Dependent on Experience

Driving Required

Yes

Job Reference

008-EF

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