Front of House & Hospitality Coordinator for Accounting Firm for 6 month FTC. Start ASAP
The client is looking for an incredibly professional and experienced Front of House and Hospitality Coordinator to act as the first point of contact for guests to the office, ensuring that the highest standards of client service are always maintained, and assisting the Hospitality Supervisor with meeting room set up and catering.
Please see a brief summary of the role below:
Duties include but are not limited to the following:
- Maintain front of house areas including meeting rooms and manage meeting room system
- Meet and greet guests in a confident and professional manner that reflects the image and values of the company
- To adhere to shift times and be fully operational on the switchboard when not engaged with other duties
- To answer and process all calls in accordance with relevant guidelines, eg new business calls, whilst becoming familiar with clients and client contacts to build rapport
- Liaising with Hospitality Supervisor and post room to ensure smooth running of the meeting room suite
- Issuing temporary access passes and accurately logging into a system
- Keeping an open line of communication with the Line Manager and rest of the facilities team
- Prepare refreshments for meetings following a room-booking schedule whilst managing hospitality stock
- Liaise with relevant persons to agree catering requirements for upcoming meetings and events
- Undertake ad hoc duties as and when required by the Hospitality Supervisor and / or the Line Manager
Requirements for the Role:
- Experience using PC based switchboard – Microsoft Teams would be advantageous
- Excellent communication & interpersonal skills
- Confident and resilient, experience of working with all levels of staff
- Professional ethos and approach to both external and internal clients
- Exposure to a professional practice in a mid-size environment is desirable
- Self-motivated and able to work on own initiative within a team environment
- Ability to remain calm under pressure and flexibility around working hours meeting the needs of the business on occasions such as evening events
- Friendly and enthusiastic
Please see detailed summary below:
- Role: Front of House and Hospitality Coordinator
- Start: ASAP
- Location: City of London
- Hours Working: Monday-Friday (rotating shift times; 7:30am to 4:30pm, 8:30am to 5:30pm & 9:30am to 6:30pm)
- Salary: £30,000 on a pro rata basis
Please apply below with your updated CV